Update on the government’s pay offer and award negotiations for Control Centre Officers

  • Published October 23, 2024
  • Industries

The NSW government has previously made a new offer to all HSU awards, which include NSWA Control Centre Officers and Operational Ambulance Managers. Following a vote that ran from noon of 16 October till noon today, a majority of HSU members across all the HSU awards voted in favour of accepting the offer detailed below:

  • A one-year Award (instead of a 3-year Award) for all workers under Health Services Union Awards, which will allow members to continue with award negotiations
  • A 3.5% pay rise, backdated to 1 July 2024 
  • 100% of salary packaging tax benefits for workers (backdated to 1 July 2024) 
  • A 0.5% superannuation increase (legally required) 
  • A $1,000 taxable, one-off cost of living payment if Sydney CPI exceeds 4.0% by March 2025 

What does this mean for Control Centre Officer Award negotiations?

As a result of this vote, only the salary packaging, extra payment benefit, and pay rise for this year has been locked in. ADHSU members in Control will still be engaging in negotiations to reform the Control Centre Officer award and to fight for conditions that address matters of accessing breaks, relief, rostering, and training.

It is important to recognise the membership’s action that brought us in a position to consider rejecting any offers made and continue pushing. The fight for a safe and better award is not finished and ADHSU Control Centre Officers will continue to do the critical work of collectively pressuring the government and the service to recognise and justly compensate the value of the work that they do for the community.