Control Centre Officers Escalation Bans Commence First Day Shift 20 August

  • Published August 16, 2024
  • Industries

ADHSU Control members voted to action additional bans that will be in force from first day shift on Tuesday, 20 August. These bans include:

  • No active training of incoming trainees who have not commenced training by 19 August. Members will welcome trainees to observe, but they will not allow trainees to run the board.
  • No dispatching of duty crews to R8 sporting or special events when it takes that town under PAR for the shift.
  • Dispatchers will not move single officers on sign on that is the responsibility of the DOMs and deployment as per dual crewing policy.

Control members have also endorsed a day of action on Wednesday 21 August, dispatching only Priority 1 (1A, 1B, 1C, 2I) jobs for two periods of 30 minutes starting at 1000 to 1030 and 1500 to 1530.

These actions add to the ongoing Control bans in response to NSW Ambulance and the Ministry’s continued failure to recognise Control Centre Officers as emergency workers – with a huge pay disparity from their colleagues, a lack of access to breaks in their award, among many other issues. Control members are fed up and they are even firmer in their fight for a safe award.

Pre-existing bans are as follows:

  • Ban on R5s, R6s & R7s, unless out of scope (PTS), end of life, end of shift hot swaps or any other case deemed necessary.
  • Not managing bed block. No member will manage or follow up transfer of care delays.
  • No stamping or recording of call outs.
  • Not participating in PDPs and Sick Leave Review meetings.
  • ADHSU DCCOs & SCCOs will do no SharePoint documentations.
  • No use of CREWS – revert to paper system. Breaks and fatigue will still be monitored.
  • MyShift briefings will be read, but not acknowledged. Members will still press “I do not understand” if they genuinely do not understand and reach out for clarification as per normal procedure.
  • No management of Grade of Service by DCCO or SCCO in Control Centre. Instead, the Grade of Service will be managed by upper management.
  • Not participating in training, workshops or anything else in relation to the new CAD upgrade.
  • Ban on any mandatory training. This includes Janison and MyHealth learning, however first aid is excluded.