Yesterday, you should have received notification that RSL Lifecare has identified underpayments going back years.

In correspondence sent to the Health Services Union, RSL has outlined the following underpayment issues:

1. Part-time staff who worked more than 10 shifts in a fortnight did not receive the correct penalty rates for working more than 10 shifts in a fortnight. Part-time staff who work more than 10 shifts in a fortnight will be paid correctly from the current fortnightly pay-run.
2. Facility and Care Managers were not paid penalty rates for weekend work. The issue has been addressed, and since December 2020, Facility and Care Managers have been paid correctly for weekend work.
3. Employees who have worked outside the hours of Monday-Friday, 6am-6pm were not always given the correct additional annual leave entitlement for “shift-workers” as defined. Timesheets are now being reviewed to address annual leave accruals where necessary.

We understand that an independent auditor has been appointed and that meetings with staff will take place shortly. We will also be meeting with RSL Lifecare management next week to get a clearer understanding of the process.

It is extremely disappointing that RSL Lifecare now joins the ranks of Uniting and BaptistCare, who owed workers millions of dollars in underpayments. While we acknowledge that RSL Lifecare is now taken steps to address these underpayments, quite frankly it shouldn’t have happened in the first place.

If you have any questions or would like more information, please contact the Member Services Division on 1300 478 679 or [E-Mail not displayed].