On Call members – are you being paid right?

Are you getting paid right? Members have raised concerns that members who are recalled to duty when on call may not be receiving the correct entitlements.

The Nambucca Valley Care, NSWNMA and HSU NSW Enterprise Agreement 2017 – 2020 states that an employee recalled to duty shall be paid a minimum of four hours at the applicable overtime rate, this is in addition to the On Call Allowance. You may also be entitled to per kilometre travel allowance.

 17. OVERTIME

  • 17.4 With the exception of employees working broken shifts, employees who are recalled to work overtime after leaving the employer's place of work shall be paid a minimum of four hours at the applicable overtime rate for each time so recalled. The 4-hour minimum payment only applies where overtime is payable for any of the work for which the employee is recalled to perform. Provided that, except in unforeseen circumstances, an employee shall not be required to work the full four hours if the tasks they were recalled to perform are completed within a shorter period.
  • An employee recalled to work overtime shall be reimbursed reasonable travel expenses incurred in respect of the recall to work.
  • Provided that where an employee elects to use his or her own vehicle the employee shall be paid the per kilometre allowance set out in Item 6 of Table 5 of Schedule B to this Agreement.

If you believe that you have been underpaid, please contact your manager and pay roll and request an urgent review. 

If your colleagues are not yet HSU members, ask them to join so that they can also have their voice heard. They can join now by visiting www.hsu.asn.au/join or calling 1300 HSU NSW.