The HSU has received correspondence from Hornsby Ku-ring-gai Health Service regarding the proposed introduction of a Concierge Service and separation of Switchboard from reception duties, as part of the Stage 2 Redevelopment. You can view the correspondence at the below links:

• Consultation paper
• Support Services organisational chart
• Concierge roster
• Position description – Team Leader Switchboard AO4
• Current position description – Telephonist Level 2
• Proposed position description – Telephonist Level 2

Member feedback requested

The HSU industrial team is currently reviewing the potential impacts of the proposed change on affected employees. We are now seeking feedback, views and comments from our members.

Please review the documentation and provide comment and feedback by close of business 26 April 2021. You can submit it by email to [E-Mail not displayed] with subject line HKH Switchboard & Concierge Service.

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